This is what Caalita stands for
Your satisfaction is our top priority. We want you to have a great shopping experience and enjoy shopping online.
FAQ
When will my order be dispatched?
When will my order be dispatched?
The order will be prepared and dispatched within 3-5 working days.
How long does shipping take?
How long does shipping take?
The following factors have an influence on the shipping time:
- When was the order placed?
- Which country is the delivery to?
- What was ordered?
We ship your order from our shipping warehouse with our shipping partners DHL, UPS, FedEx.
The average shipping time is:
- USA 7-10 working days
What is the quickest way to reach you?
What is the quickest way to reach you?
Simply use our contact form or send an e-mail to: support@caalita.com
Can I change or cancel my order at a later date?
Can I change or cancel my order at a later date?
You can change or cancel your order within 24 hours.
Simply write to support@caalita.com
Orders that are already in transit cannot be canceled.
What happens if the product arrives damaged?
What happens if the product arrives damaged?
In this case, you should send us your order number and a photo of the damaged product. We ask you to report the damage within 24 hours of delivery of your order. Otherwise, we will not be able to consider the claim.